Returns

If the order is received a defective product should contact a info@coticcio.com

You can return the merchandise whenever its intent within one week after receipt of the order and always to remain in optimal state its packaging. To do this you must contact us at info@coticcio.com or also using our contact section.

Provided the return meets product defects, www.coticcio.com assumes shipping costs incurred for the return. You can replace it or replace it with other items.

The defects produced in transport that are only noticeable after unpacking the product should be reported in the first 24 hours by contacting us through info@coticcio.com, indicating the order number, the damage caused to the product and urging the return of the product concerned and replacing it with a new one. ADMINISTRATOR will examine you and will tell you if you are entitled to replacement. There shall be no refund for those products that are not in the same condition in which you received, or have been worn beyond simply opening the product. Replacing Article shall be made as soon as possible and in any event within 30 days after the date on which we send you an email confirming that comes the return or replacement of nonconforming item.

Changes

Changes will be accepted only by size problem by requesting email to info@coticcio.com indicating your order number. You can change it for another size or item for the same amount (as long as there is availability for the requested item). In this case you send a carrier to make the change, you will collect the item you want to change and give you the new one. In these cases the shipping charges borne by the customer.